Terms of Service

By accessing or using Certavi (the “Service”), operated by Certavi (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

We reserve the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

Certavi is a citation verification platform for legal professionals. The Service extracts citations from uploaded legal documents (PDF and DOCX), verifies each citation against authoritative legal databases, and produces a signed verification certificate documenting the results.

Important limitation: Certavi verifies citation existence only. It does not verify legal argument, relevance, or subsequent history. A citation that exists can still be overruled, distinguished, or wrong for your facts. The attorney remains solely responsible for the legal content of any filing.

To access the full Service, you must create an account by providing your name and email address. You may optionally provide your bar number, bar state, and firm name. You agree to provide accurate, current, and complete information during registration and to update your information to keep it accurate.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

We use passwordless authentication via email. When you sign in, we send a secure, time-limited sign-in link to the email address associated with your account. You are responsible for maintaining the security of your email account.

Certavi offers a free tier that allows up to two (2) single-citation verifications per day. The free tier does not require account registration.

Paid plans (Per Filing, Individual, and other tiers as offered) provide access to full-brief verification, certificate generation, and additional features as described on our Pricing page. Pricing, plan features, and billing terms are as published on our website at the time of purchase.

Monthly plans renew automatically and may be cancelled at any time. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial billing periods.

All plans, including those described as “unlimited,” are subject to reasonable fair-use limits to maintain service quality for all users. If your usage significantly exceeds normal individual attorney usage patterns, we may contact you to discuss Team or Firm pricing.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
• Upload documents containing malicious code, viruses, or harmful content
• Attempt to circumvent rate limits, access controls, or other security measures
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated scripts or bots to access the Service except through our published API (when available)
• Impersonate any person or entity or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the integrity or performance of the Service

You retain all ownership rights to documents you upload to Certavi. By uploading a document, you grant us a limited, non-exclusive license to process the document solely for the purpose of providing the Service (citation extraction and verification).

We do not use uploaded documents for model training. This is enforced at the infrastructure level via storage bucket policies, not merely by application code. Uploaded documents are stored in encrypted storage with access restricted to the verification pipeline.

Documents are retained for the purpose of maintaining your verification history and enabling certificate re-download. You may request deletion of your account and associated data at any time through the Settings page. Upon deletion, your personal information is anonymized and your sessions are revoked. Verification run records are retained in anonymized form as part of the append-only audit log.

Verification certificates generated by the Service document the results of automated citation checks as of the date and time of verification. The certificate records what the attorney certified, not what Certavi certified.

Certificates are digitally signed to prevent tampering. The certificate includes the attorney’s name, bar information (as self-reported by the attorney), the scope limitation statement, and the per-citation verification results.

Certavi does not guarantee that any certificate will satisfy the requirements of any particular court, jurisdiction, or regulatory body. The attorney is solely responsible for determining whether and how to use the certificate.

The Service, including its design, features, content, and underlying technology, is the property of Certavi and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written consent.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy, completeness, or reliability of any verification results. The Service is a tool to assist legal professionals, not a substitute for professional judgment.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CERTAVI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

You agree to indemnify, defend, and hold harmless Certavi and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

These Terms shall be governed by and construed in accordance with the laws of the State of [STATE TO BE DETERMINED], without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in [CITY, STATE TO BE DETERMINED]. You agree to waive any right to a jury trial or to participate in a class action.

We may terminate or suspend your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnification, and limitations of liability.

You may terminate your account at any time through the Settings page. Account termination triggers a soft deletion of your personal information as described in Section 6.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Questions about these Terms should be directed to: legal@certavi.com